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Overview of My Service Canada dashboard
Posted on:
2024-06-21
Last updated:
2024-06-21
The My Service Canada Account dashboard provides you with all your Service Canada payments, benefits and services in one central space for easy access.
Overview of features
![My dashboard page from My Service Canada Account](/_next/image?url=https%3A%2F%2Fwww.canada.ca%2Fcontent%2Fdam%2Fdecd-endc%2Fimages%2Fsclabs%2Fclient-hub%2Ffeature-dashboard-en.png&w=3840&q=100)
Information is clearly presented
On the dashboard, you will find:
- all your benefits on the same page
- a menu to access your personal information and security settings
Text version of the image My dashboard
The dashboard page includes:
- a heading with:
- the name of the site: My Service Canada Account
- an “Account” menu
- benefits, such as:
- Employment Insurance, with a link to applications, payments and claims, taxes, reports and documents, personal information
- Canada Pension Plan, with a link to applications, payments, taxes, documents, provisions, personal information
- Employment Insurance, with a link to applications, payments and claims, taxes, reports and documents, personal information
![Partial image of the Employment Insurance section of the dashboard](/_next/image?url=https%3A%2F%2Fwww.canada.ca%2Fcontent%2Fdam%2Fdecd-endc%2Fimages%2Fsclabs%2Fclient-hub%2Ffeature-card-en.png&w=3840&q=100)
Actions are easy to find and to complete
For each benefit, you will find:
- all the actions you can complete in the My Service Canada Account
- actions organized by category to help you find what you are looking for
Text version of the image Employment Insurance
The Employment Insurance section includes:
- a link “Applications, payments and claims, taxes, reports and documents, personal information” to show a list of actions
- actions organized by category, such as:
- Most requested
- View my status updates
- View my payments
- View my status updates
- Applications
- View my status updates
- Apply for Employment Insurance
- View my status updates
- Payments and claims
- View my payments
- View my latest claim
- View my past claims
- View my payments
- Reports and documents
- Most requested
![Partial image of the Profile page](/_next/image?url=https%3A%2F%2Fwww.canada.ca%2Fcontent%2Fdam%2Fdecd-endc%2Fimages%2Fsclabs%2Fclient-hub%2Ffeature-profile-en.png&w=3840&q=100)
Your information can be viewed and updated in one place
On the profile page, you will be able to view and update your:
- address
- telephone number
- banking information for direct deposit
- language of correspondence
- consent to communicate on your behalf
- preference for email notifications (Alert me)
Text version of the image Profile
The Profile page provides access to personal information for each benefit program.
- Employment Insurance:
- Address and telephone number
- Province of residence
- Direct deposit details
- Language of correspondence
- Email notifications (Alert me)
- Canada Pension Plan
![Partial image of the Contact Employment Insurance page](/_next/image?url=https%3A%2F%2Fwww.canada.ca%2Fcontent%2Fdam%2Fdecd-endc%2Fimages%2Fsclabs%2Fclient-hub%2Ffeature-contact-en.png&w=3840&q=100)
Contact information is easy to find
On the contact us pages, you will find how to reach us:
- by telephone
- via callback
- in person
- by mail
Text version of the image Contact Employment Insurance
The Contact Employment Insurance page includes elements such as:
- links to navigate to the information on the page:
- Telephone
- Callback
- In person at a Service Canada Centre
- a “Telephone” section with instructions and coordinates: Call us to speak to an Employment Insurance representative for help during the hours of operation listed below
- telephone numbers: 1-800-206-7218 (toll-free), 1-800-529-3742 (TTY)
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