How we updated the Digital Standards Playbook
We used the feedback received on the Digital Standards Playbook to update the guidance.
What's new in the playbook
The comments indicated that people want practical guidance on how to implement the standards, specifically in the context of the Government of Canada (GC). Here are examples of what we did:
- developed guidance on how to design with users, from start to finish
- organized the content into phases, so that teams know when to do the listed activities, no matter which process they use to improve services
- added guidance on organizing user research and testing
People also wanted practical resources. So, we added links to a variety of tools and resources relevant to each principle to adopt for inclusive, accessible and secure design:
- tools and resources on recruitment, research methods, consent and design
- things to keep in mind when designing with users, like engaging with privacy and other teams
- case studies to learn from
- talent that you need on your team
- GC policy requirements that are relevant to the digital standards
- GC communities and training employees can join
We learned that many people wanted help removing obstacles that make it hard to follow the standards. So, we clarified a few things:
- digital standards are suggested steps
- while anyone can use the playbook, it's meant to meet the needs of Government of Canada employees
What we didn't include
Even though we used a lot of suggestions, we weren't able to include every idea we received although it may form part of future iterations.
This includes guidance and resources on:
- which services digital standards apply to
- how to know if a solution is the right one
- how to navigate the rules for managing projects and finances in departments
- training and mentorship to learn how to use the digital standards
What will happen now
We will test the new digital standards as they become available and collect feedback on how we can improve to ensure that we continue to develop practical guidance.
Share your feedback
Check out the updated digital standards as they become available. They will be identified with a “new” label on the Digital Standards Playbook.
Share your thoughts and suggestions by email: servicedigital-servicenumerique@tbs-sct.gc.ca.
Digital Standards Playbook project updates
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