The estimator’s new step-by-step format

In November, we changed the format of the Old Age Security Benefits Estimator.

The 1-page format we had been using since launch had all the steps on the same page. It allowed many Canadians to get an estimate. However, we discovered that this format was not always easy to use.

Issues with 1-page format

We were becoming aware of problems such as:

• a lack of clarity as to how to navigate the form
• lots of information shown at once

Benefits of step-by-step format

We switched to a proven step-by-step format that will provide an easier, more consistent experience.

This new format allows for:

• a more logical question order
• simpler pages
• clear navigation
• a consistent experience with similar tools at Service Canada

Impact on your experience

While the estimator may have a new look, the estimates are the same.

If you want to share your experience with the new format, we’d love to get your comments.